This depends on how many hours a week you need childcare, and the ages of your children. It's important to also calculate the costs of an aupair car, and room & board. I can walk through these expenses with you.
No. In very rare situations have I seen an aupair agencies refund any of their fees. Even if the aupair doesn't work out, and you feel like you did everything right, they will still hold your funds for future use, even if you don't want to continue with the program.
The LCC will try to make peace, and may offer some suggestions on how to improve the relationship. If both parties decide it's still not a good fit you will go into "rematch", and will need to find a new aupair.
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